Researchers for PAM Group’s Health at Work Report found that access and uptake have both fallen over the same period. Roughly one in five (22%) employees said they currently have access to counselling services, down from 25% in 2021.<\/p>\n\n\n\n
The report cited that 11% of employees reported using mental health counselling in the past year, compared with 14% in 2023.<\/p>\n\n\n\n
Grace Mansah-Owusu, organisational psychologist at leadership consultancy Oxford HR, said that employees may feel uneasy about using workplace counselling services due to preconceptions about therapy or concerns around confidentiality.<\/p>\n\n\n\n
She explained that some employees worry that accessing mental health support could be seen as a sign of weakness or negatively affect their career prospects.<\/p>\n\n\n\n
Lou Campbell, founder and director at mental health service Wellbeing Partners, said: “Many organisations are realising that traditional Employee Assistance Programmes (EAPs) often don\u2019t deliver what employees actually need.”<\/p>\n\n\n\n
She explained that EAPs can feel inaccessible and impersonal, and the subscription model often means companies pay for support that isn\u2019t fully used.<\/p>\n\n\n\n
Campbell suggested that employers can use a pay-as-you-use model, adding that \u201cwhen workplace mental health support is approachable and meets the needs of employees, they will use it.\u201d<\/p>\n\n\n\n
To improve uptake, Mansah-Owusu advised employers to clearly explain how counselling works and reassure staff about privacy: \u201cSenior leaders should communicate the value of these services openly and sincerely, demonstrating their importance to overall wellbeing.\u201d<\/p>\n\n\n\n
David Umpleby, PAM Group’ managing director, said: \u201cData is essential when making the business case for employees\u2019 emotional health to the C-suite. If you\u2019re not measuring the impact of mental health on metrics like absenteeism and productivity, you\u2019re already behind the curve.<\/p>\n\n\n\n
\u201cThis year\u2019s Health at Work Report shows that employees who are given help to stay healthy by their employer are more than twice as likely to take no sick leave and eight times more likely to report feeling very or extremely productive.\u201d<\/p>\n\n\n\n
He explained that once employers quantify the value of that to their organisation, \u201cit\u2019s easy to see what good value for money mental health counselling is.\u201d<\/p>\n\n\n\n
Umpleby advised: \u201cPreventative one-off counselling sessions and peer-to-peer counselling from mental health first aiders can reduce the need for more costly support down the line.<\/p>\n\n\n\n
\u201cEven when people have access to mental health support, this isn\u2019t being utilised as much as it should be, because people often feel like they shouldn\u2019t ask for help until they\u2019re in crisis.\u201d<\/p>\n\n\n\n
He suggested: \u201cIt\u2019s actually better for [employees], and much more cost-effective for businesses, for individuals to dip in and out of support, to develop coping strategies before things get too much.\u201d<\/p>\n\n\n\n
PAM Group commissioned Sapio Research to conduct an online survey of 1,000 UK workers in July 2025; 20% were part-time workers, and 80% were full-time.<\/p>","protected":false},"excerpt":{"rendered":"
Researchers for PAM Group’s Health at Work Report found that access and uptake have both fallen over the same period. Roughly one in five (22%) employees said they currently have access to counselling services, down from 25% in 2021. The report cited that 11% of employees reported using mental health counselling in the past year, […]<\/p>","protected":false},"author":2,"featured_media":1711,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1710","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/posts\/1710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/comments?post=1710"}],"version-history":[{"count":1,"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/posts\/1710\/revisions"}],"predecessor-version":[{"id":1712,"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/posts\/1710\/revisions\/1712"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/media\/1711"}],"wp:attachment":[{"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/media?parent=1710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/categories?post=1710"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.prohuntsingapore.com\/zh\/wp-json\/wp\/v2\/tags?post=1710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}